Terms of Service
Last updated: November 9, 2026
1. Agreement to Terms
By accessing or using EverIntent's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use our services.
These terms constitute a legally binding agreement between you and EverIntent LLC ("EverIntent," "we," "us," or "our").
2. Services Description
EverIntent provides web design, development, hosting, and automation services for local service businesses. Our services are offered in tiers:
- Launch: One-time website build with essential features ($249)
- Capture: Website with lead capture and CRM integration ($97/mo)
- Convert: Full business management suite with automation ($197/mo)
- Scale: AI-powered growth engine with priority support ($297/mo)
Each tier includes specific features as described on our pricing page at the time of purchase.
3. Payment Terms
- One-Time Fees: Fees and payment timing are disclosed before purchase. Scale setup is separately quoted and billed after your approval, as described below; it is not charged in the subscription checkout.
- Monthly Subscriptions: Recurring fees are billed on the same day each month
- Payment Processing: All payments are processed securely via Stripe
- Accepted Methods: Major credit cards (Visa, Mastercard, American Express, Discover)
- Taxes: Sales tax is calculated and collected where required by law
4. Refund & Cancellation Policy
Scale: Discovery and Your First Seven Days
Scale costs $297 per month before an applicable coupon and tax. The first subscription payment is due when you subscribe, and renewals occur monthly until canceled. Setup is quoted separately after a complimentary discovery call, usually $997–$1,997 depending on scope. Any work outside that range requires your express approval of its price. No setup fee is collected in this subscription checkout.
Schedule your complimentary discovery call during checkout or within seven days of purchase. You may have the call before subscribing if you need an exact setup quote first. Cancel within seven days (168 hours) of the initial subscription payment for a full refund of that payment, including tax collected on it. Booking, attending discovery, automatic account creation or a notice from us does not shorten this window. If you do not accept our proposed setup price, you may cancel your subscription; the seven-day refund promise applies when your cancellation request is received within that window.
Request cancellation by emailing hello@everintent.com with your business name and purchase email. Eligibility uses the time we receive your request, not the time we process it. A missed booking does not authorize a setup charge, project work or an extension of the refund period. If suitable appointments are unavailable, contact us before paying or before your refund window ends.
Separate Project Work
A separate setup agreement states the approved scope, price, payment schedule, delivery timeline and treatment of project payments. Work starts only after you accept that quote and explicitly authorize commencement. A subscription purchase or discovery appointment alone is not that authorization. The separate agreement does not reduce the initial Scale subscription refund promise above or any rights required by law.
Monthly Subscriptions
Cancel future renewals at any time by emailing hello@everintent.com. After the initial seven-day Scale refund window, cancellation stops future renewals and service continues through the paid billing period. Partial-month refunds are not ordinarily provided after that window, except where required by law or separately agreed.
These are our contractual refund commitments. They do not limit rights required by applicable law. Other products and existing agreements may have their own expressly stated purchase terms.
5. Work Commencement Notification
After discovery, we provide a quote and request your affirmative authorization to begin project work. The commencement confirmation records:
- Your accepted scope, price and version of the project agreement
- Expected project timeline
- Your explicit authorization and agreed start date
- Your dedicated project contact information
Sending this confirmation does not itself authorize work or end the initial seven-day Scale subscription refund window.
6. Chargeback Policy
If you believe there is an error with your charge, please contact us at billing@everintent.com within 60 days. We will investigate and resolve legitimate disputes promptly.
Important Notice
Filing a chargeback after receiving services, or for a transaction you authorized, may be considered fraud. We maintain detailed records of all transactions, communications, and service delivery. We reserve the right to pursue fraudulent chargebacks through appropriate legal channels and report them to credit bureaus.
7. Portfolio & Marketing Rights
During checkout, you may opt-in to allow us to feature your website in our portfolio with the checkbox: "You may feature my completed website in your portfolio."
If opted-in, we may:
- Display screenshots of your website
- Describe the project scope and results
- Link to the live website in marketing materials
You may request removal from our portfolio at any time after launch by contacting support.
8. Hosting & Service Level Agreement
For subscription customers (T2-T4), we provide:
| Uptime Target | 99.5% (excluding scheduled maintenance) |
| Maintenance Window | Sundays 2-6am PT (48-hour notice provided) |
| Support Response | Within 24 business hours |
| Backups | Daily, retained 30 days |
9. Intellectual Property
- Design Work: Customer owns the final deliverable upon full payment
- Templates & Code: Templates, frameworks, and code libraries remain the property of EverIntent
- Customer Content: Customer represents they have rights to all content provided for the website
10. Limitation of Liability
- Maximum Liability: Our total liability is limited to the amount you paid us in the 12 months prior to any claim
- Exclusions: We are not liable for indirect, consequential, or punitive damages; lost profits; or data loss
- Customer Responsibility: Customer is responsible for content accuracy, domain renewals (if self-managed), and third-party integrations
11. Dispute Resolution
- Informal Resolution: Contact support@everintent.com first to resolve disputes
- Mediation: Disputes will be mediated in Orange County, California
- Governing Law: These terms are governed by the laws of the State of California
- Small Claims: Either party may pursue claims in appropriate small claims court
12. Termination
We may terminate for:
- Non-payment (after 7-day grace period)
- Violation of these Terms of Service
- Abusive behavior toward our team
Customer may terminate:
- Anytime by emailing hello@everintent.com, or through the customer portal where available
Post-termination:
- Data retained 30 days for export, then permanently deleted
13. Modifications
We may update these Terms of Service with 30-day notice via email. Continued use of our services after the notice period constitutes acceptance of the updated terms.
14. Contact Us
Questions about these terms? Contact us: